Privacy Policy for Lachile Liquidation and Afro Caribbean Grocery

Effective Date: December 26, 2025

At Lachile Liquidation and Afro Caribbean Grocery, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy describes how we collect, use, and disclose your information when you shop with us in-store, use our delivery services, or interact with us online.

1. Information We Collect

We only collect the information necessary to provide you with our products and services. This may include:

  • Contact Information: Name, shipping address, phone number, and email address (primarily for delivery and order updates).

  • Payment Information: Credit/debit card details (processed securely; we do not store full card numbers).

  • Transaction History: Details of the products you purchase and your preferred delivery methods.

  • In-Store Security: Video surveillance (CCTV) may be used at our physical location for loss prevention and safety.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders and deliveries.

  • To communicate with you regarding your purchases or inquiries.

  • To improve our product selection and customer service.

  • To comply with legal, tax, and regulatory requirements.

3. Consent

By providing us with your personal information, you consent to its collection and use as described in this policy. For deliveries, your consent is implied when you provide an address for shipping. You may withdraw your consent for marketing communications (such as newsletters) at any time by contacting us.

4. Disclosure to Third Parties

We do not sell, trade, or rent your personal information. We only share your information with third parties in the following cases:

  • Delivery Partners: Sharing your name and address with couriers to ensure your package arrives.

  • Payment Processors: To securely complete financial transactions.

  • Legal Requirements: If required by law or to protect our legal rights.

5. Data Security & Retention

We implement physical, electronic, and procedural safeguards to protect your data. We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by Canadian law.

6. Your Rights

Under PIPEDA, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Inquire about how your information is being used.

7. Contact Us

If you have questions about this policy or wish to access your information, please contact our Privacy Officer:

Lachile Liquidation and Afro Caribbean Grocery Attn: Lachile Afro – Caribbean Grocery

Address: 1006 2nd Ave E, Owen Sound, ON

Phone: 1 (647) 951-2047

Email: Lachile930@gmail.com